Mark Muriuki Njoroge
Founder & CEO, RiderPal
Mark is the founder and CEO of RiderPal, an active ride-hailing driver and self-taught software developer. With a Bachelor of Commerce (2015) and background in digital marketing and copywriting, Mark built RiderPal single-handedly after identifying gaps in driver financial management. Currently maintaining a 4.98 Uber rating while focusing on perfecting RiderPal's technology stack using JavaScript, React, NextJS, and TypeScript.
Articles by Mark Muriuki Njoroge
Rainy Season Driving: Safety and Earnings During Kenya's Wet Months
Navigate the challenges of driving during Kenya's rainy seasons with safety tips, vehicle preparation, and strategies to maintain earnings despite weather challenges.
Vehicle Security: Protecting Your Investment from Theft
Comprehensive guide to anti-theft devices, security practices, and insurance considerations to protect your vehicle investment in Kenya's urban areas.
Customer Service Mastery: How to Consistently Get 5-Star Ratings
Transform your ride-hailing business with proven customer service techniques that consistently earn 5-star ratings and higher tips from passengers.
NTSA Compliance: Meeting All Legal Requirements for Ride-Hailing
Complete guide to NTSA regulations, required documentation, PSV licenses, and staying compliant with Kenyan transport authorities.
The Power of Networking: Building Connections in Driver Communities
Discover how joining driver groups, online communities, and networking events can boost your earnings, knowledge, and career opportunities.
Ride-Hailing Industry Trends to Watch in 2026
Analysis of emerging trends, technology developments, and market changes that will shape the ride-hailing industry in Kenya and globally next year.